Privacy Policy
RealEstatePro is committed to protecting business, customer and property-related information used within the public website, CRM and ERP platform.
Privacy Overview
This Privacy Policy explains how RealEstatePro collects, stores, uses, shares and protects information when users access our public property website, CRM system, ERP dashboard, customer workflows, uploaded documents and related services.
Information We Collect
We may collect user profile details, name, mobile number, email address, property preferences, enquiry details, property listing information, uploaded documents and platform usage information.
How We Use Your Information
Your information is used for lead management, property listings, customer communication, booking workflow, payment tracking, receipt generation, reporting, analytics and platform security.
Property & Document Data
Property images, ownership documents, agreements, booking records and payment-related documents may be stored for operational and business record purposes.
Data Security
We use secure login, role-based access, authentication tokens, protected APIs and controlled user permissions to reduce unauthorized access and misuse.
Third-Party Integrations
The platform may integrate with SMS, email, WhatsApp, payment gateways, map services, cloud storage, analytics providers and hosting services where required.
User Rights
Users may request correction, update, export or deletion of their data subject to business, legal, accounting, audit and compliance requirements.
Cookies & Usage Tracking
The platform may use cookies, browser storage, session tokens and analytics tools to maintain login sessions, improve performance, remember user preferences and understand platform usage.
Data Sharing
We do not sell user data. Information may be shared only with authorized internal users, service providers, legal authorities, payment processors, communication providers or technical partners when required for platform operation, compliance or service delivery.
Data Retention
Business records, property records, payment details, receipts, statements and documents may be retained as long as required for operational, accounting, audit, legal and compliance purposes.
Contact for Privacy Requests
For privacy-related questions, correction requests or data access requests, please contact the platform administrator or support team.